Casino.me Review

PROS:
CONS:
  • Attractive loyalty program
  • BTC, LTC, ETH, and XRP accepted
  • SOFORT payment option
  • Live chat support
  • Available only in Japan and Germany
  • No mobile app in sight
PROS:
  • Attractive loyalty program
  • BTC, LTC, ETH, and XRP accepted
  • SOFORT payment option
  • Live chat support
CONS:
  • Available only in Japan and Germany
  • No mobile app in sight

Since the launch of its first product back in 2014, Casino.me has been operated by Sweetspot N.V, a limited liability company incorporated and licensed in Curaçao. This online gambling site accepts both fiat money and cryptocurrencies and is currently aimed at players from Germany and Japan as the site has welcomed solely these countries so far.

In this Casino.me review we will focus on several interesting features and promotions that make this casino stand out so you could easily decide if this platform is the right fit for you.

User Experience and Accessibility

Casino.me’s flexible format documents and adapts to a player’s behavior to deliver a supreme gambling experience. One of the first things you will notice on the site is an easy-access dashboard that you can use to create a clear and personalized overview of your favorite games – a great addition if you ask us.

With a variety of nearly 2,000 games, including even live dealer casino games, Casino.me casino’s collection is nothing short of impressive. Unfortunately, at the moment all the content is reserved for those located in either Germany or Japan. If you are accessing the platform from one of these two countries, you’ll be glad to know that alongside the vast array of games several welcome bonuses await you upon registration. Moreover, if you’re often on the move and do not always have your computer at hand, don’t worry – you can access and play all of the games on your smartphone or tablet as well.

Although the Casino.me mobile casino app is still not in the works, the desktop-based version does the trick. Developing a mobile platform, however, is certainly something the company should consider more seriously if it wants to win over more customers.

Bonuses and Promotions

The online casino’s welcome bonus package is one of its greatest attractions and is composed of three separate deposit bonuses. There are some differences between the bonuses intended for German and those for Japanese players, though. Before going through with the registration, you can take a moment to compare the bonus package details below for both these countries just to make sure you have the correct information about these location-related Casino.me promotions:

The first deposit bonus for players from Japan includes a 100% match bonus of up to $500 and 100 free spins on Hawaiian Dream, plus 1 instant bonus round on Note of Death

The first deposit bonus for players from Germany includes a 100% match bonus of up to €500 and 250 free spins on Book of Dead, plus 1 instant bonus round on Razor Shark

The second and third deposit bonuses are virtually the same for players from both Germany and Japan – a 50% match bonus of up to $500, i.e. €500.

A special mention in this Casino.me review should go to the Cash ME loyalty program, one of the casino’s best perks. What’s so great about this program is that it gives you a cash reward that is generated from 0.5% of your turnover for every bet placed. What’s more, as the amount doesn’t exclusively have to be used for future bets, you can withdraw it at any given moment.

Game Selection

When it comes to the game variety, you do not have to worry since the platform features a couple of thousands of games, ranging from live dealer table games, online slots, roulette, poker, blackjack, to baccarat, video poker, and a good selection of Bitcoin dice games.

Casino.me’s selection of slots is being updated regularly along with all the other games, and the website is adding new content weekly. The nifty Expert’s Area section that you can access directly from the homepage contains the latest news, guidelines, and offers, keeping all the players on the right track.

You will notice numerous game providers on the site as well, such as NetEnt, All41 Studios, Play’n GO, Fantasma Games, and Golden Rock Studios. The fact that some of the greatest names in the industry provide their products to this casino only confirms how rich and first-rate the platform’s game selection is.

Casino.me Security & Safety

This gambling platform uses SSL protocol to encrypt information, protecting in this way all the content in the event of unwanted intercepts. The encrypted data can only be accessed through one of the casino’s servers, so you don’t have to worry about any breaches.

Another thing that contributes to this website’s reputation concerns safe gambling choices – the company’s ongoing promotion of responsible gaming and gambling. You’ll find the section that addresses this topic at the bottom of the homepage. It covers aspects of preventing addiction and underage gambling and provides links to several specialized counseling organizations.

Customer Service

You can reach Casino.me customer support via both email or live chat, but you’ll notice some differences depending on the country you choose. Apparently, the German support team is available every day between 9 a.m. and midnight, while the Japanese site promotes 24/7 support. On the flip side, the latter site mentions only support in Japanese. Luckily, the German version offers communication in more than five languages.

To check the information in different languages, just add /de-DE/, /en-DE/, or /ja-JP/ to the site’s URL. Keep in mind that the correct address is ‘casino.me’, not ‘casino.me.com’.

Deposits & Withdrawals

The site accepts both fiat money (EUR and USD) and cryptocurrencies (BTC, LTC, ETH, and XRP). Still, when registering at Casino.me, review their terms and conditions to make sure all payment options are clearly outlined.

When it comes to depositing methods, you can fund your Casino.me account using credit cards, Cryptopay, ecoPayz, Venus Point, Quickbit, as well as the popular SOFORT service. The minimum deposit amount is €10 while the upper limit goes up to €10,000. The deposits are processed instantly and you’ll incur no additional fees.

You can use Venus Point, EcoPayz, Cryptopay, and SOFORT to claim your winnings as well. In this case, it can take up to 5 days for you to receive the funds once your Casino.me withdrawals are approved. If, however, the withdrawal sum surpasses €20.000, the amount is paid out in installments over a period of up to 30 days.

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